Privacy policy
The Montauk Lighting Co is committed to protecting the privacy of our customers and collaborators. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Privacy Policy describes how your personal information is collected, managed, used, and shared when you visit or make a purchase from www.montauklightingco.com (the “Site”).
Personal information we collect
“Personal Information” is information we hold which is identifiable as being about a person. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make an enquiry through the Site, submit a purchase order, or register for an account, we collect certain information from you so we can provide the best possible service. We may collect information including your name, email address, delivery address, billing address, credit card or other payment information, and phone number. We also collect and store information contained in correspondence regarding product enquiries, sales, support, and accounts. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may disclose your Personal Information to our employees, partners, suppliers, contractors, and consultants who assist us in fulfilling orders and providing services to you.
Finally, we may also need to share your Personal Information to comply with applicable laws and regulations, to respond to an order or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Other websites
Our Site may from time to time contain links to other websites not owned or controlled by us. These links are meant for your convenience only. The Montauk Lighting Co is not responsible for the privacy practices of others and linking to third party websites does not constitute our sponsorship or endorsement or approval of these websites.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Data retention and management
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We take reasonable steps to manage your Personal Information securely and to minimise the risk of any unauthorised use, access to, or disclosure of your Personal Information.
Any breach of our data containing your Personal Information that is likely to result in serious harm to you will be notified by us in accordance with the Notifiable Data Breaches Scheme .
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Changes to this privacy policy will be published on our Site.
Contact us
You have the right to access and seek correction of any of your Personal Information held by us.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e mail at hello@montauklightingco.com or by mail using the details provided below:
The Montauk Lighting Co.
[Re: Privacy Compliance Officer]
PO BOX 4004
Wembley WA 6913
Australia